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Lead- Customer Engagement (U&R)

3 - 8 YearsNoida

Posted: 58 days ago

Job Description

Duties and Responsibilities:
Maintain recharge/usage trends and movements of the base.
Campaign Management
Managing all essential components of revenue Product, recharge.
Sharing daily projections and achievements against revenue targets.
Customer Segmentation - active, grace, pre-churn, churn.
Regular Competition tracking and market feedbacks.
Post launches impacts of existing and new products.
Responsible for bucket movements - upgrade and downgrades.
Introducing retailer schemes and promos for incremental revenues and
win backs.
Introducing new products and schemes on the basis of recharge and usage trends.
Reporting tends and current status of revenues and other important components.
Categorization of entire base on the basis usage/recharge patterns.
Ensuring High Revenue Earning base.
Highlighting business health to ensuring usage up-gradation of subs.
Planning communication calendars to ensure proper communication to the subs.

Salary: INR 6,00,000 - 11,00,000 P.A.
Industry: Telecom/ISP
Functional Area: Marketing, Advertising, MR, PR, Media Planning
Role Category: Other
Role: Outside Consultant
Employment Type: Permanent Job, Full Time

Desired Candidate Profile

PG - MBA/PGDM - Any Specialization

Company Profile

DishTv India Limited
Dish tv
View Contact Details+
Contact Details

Recruiter Name:Jyotsana

Contact Company:DishTv India Limited