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Customer Engagement Specialist

1 - 4 Years


INR 3,00,000 - 6,00,000 PA.

Posted: 47 days ago

Job Description

  • Maintain recharge/usage trends and movements of the base.
  • Campaign Management
  • Managing all essential components of revenue Product, recharge.
  • Sharing daily projections and achievements against revenue targets.
  • Customer Segmentation - active, grace, pre-churn, churn.
  • Regular Competition tracking and market feedbacks.
  • Post launches impacts of existing and new products.
  • Responsible for bucket movements - upgrade and downgrades.
  • Introducing retailer schemes and promos for incremental revenues and win backs.
  • Introducing new products and schemes on the basis of recharge and usage trends.
  • Reporting tends and current status of revenues and other important components.
  • Categorization of entire base on the basis usage/recharge patterns.
  • Ensuring High Revenue Earning base.
  • Highlighting business health to ensuring usage up-gradation of subs.
  • Planning communication calendars to ensure proper communication to the subs.

Salary: INR 3,00,000 - 6,00,000 PA.
Industry: Telecom/ISP
Functional Area: Marketing, Advertising, MR, PR, Media Planning
Role Category: Marketing
Role: Marketing Manager
Employment Type: Full Time, Permanent

Desired Candidate Profile

PG - MBA/PGDM - Any Specialization

Company Profile

DishTv India Limited
DishTv India Limited
View Contact Details+
Contact Details

Recruiter Name:Jyotsana

Contact Company:DishTv India Limited

Reference Id:u&r01