Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives.
Keep records of all the conversations in our BACKEND database in a comprehensible way.
Must have excellent written & verbal communication skills.
Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time